We're here to help.

• Sign in with email + password, Sign in with Apple, or Google.
• Forgot your password? On the sign-in screen tap Forgot password?, enter your email, and open the reset link we send you on your device.
• Verify your email. New email accounts get a 6-digit code; you can resend it after a short cooldown.

You can permanently delete your account and data in the App: Profile → Settings → Delete account. This can't be undone. Note: deleting your account does not cancel an Apple subscription (see below).

GainzMate is a single subscription, GainzMate Pro, that starts with a free trial. Cancelling during the trial keeps your access until the trial ends; after that a subscription is required to keep using the app. Subscriptions are billed by Apple:

1. Open the Settings app on your iPhone → tap your name → Subscriptions.
2. Select GainzMate and choose Cancel or change your plan.

You can also reach this from GainzMate → Profile → Settings → GainzMate Pro → Manage. To recover a purchase on a new device, use Restore on the paywall. Pricing, billing period, and trial length are shown on the paywall before purchase.

AI meal logging and AI Insights send the meal text or photo (or, for Insights, your nutrition history) to a third-party AI provider to produce estimates (never medical advice). We ask for your consent first, and you can turn it off anytime in Settings → Privacy & AI → AI meal estimation.

• Camera is used for barcode scanning and meal photos. If it's off: iOS Settings → GainzMate → Camera.
• Notifications power reminders and friend activity: iOS Settings → GainzMate → Notifications, or in-app at Settings → Notifications.
• Apple Health is optional and read-only. GainzMate reads only your step count. Connect it from Settings in the app; manage or revoke access in the Apple Health app.

Get a CSV or JSON copy of your meals (and optionally your goals, saved meals, and profile & stats) from Settings → Export Data, then share or save it.

• Add friends by username on the Crew tab; you control friend requests.
• Hide a meal from the feed from its menu. It stays in your log.
• Report content or block a user from the “•••” menu on their content or profile. Blocking removes their content and interactions from you. We review reports and act on violations, typically within 24 hours.
• Disagree with a moderation decision? Reply to the email we send you and a person will re-review it.

Most requests are instant in the App: Settings → Export Data for a copy, Settings → Delete account to erase everything, and Settings → Privacy & AI to grant or withdraw AI consent.

• For anything else (access, correction, restriction, objection, or portability), email us from your account address so we can identify you.
• We reply within one month, and tell you if a complex request needs longer. There is no charge, and asking never affects your service.
• If you are unhappy with our answer you can complain to a data-protection authority. Details are in the Privacy Policy.

Found a vulnerability? Please tell us before telling anyone else and give us a reasonable chance to fix it. Include steps to reproduce, the affected area, and what you were able to access.

• We acknowledge within 2 business days and keep you updated until it is resolved.
• Please do not access, change, or delete other people's data, and do not run tests that degrade the service for others.
• We will not pursue legal action against researchers who act in good faith under this policy.